Cancellation Policy

Normal Cancellation Policy: The Client may choose to cancel their event up to 24 hours before the start of their event with a cancellation fee of 50% of the contracted event price. Exceptions for weather: If the weather looks like it may hinder the event, the Client is responsible for contacting Cottonwood Ridge Farms to discuss possible options. In the event that weather causes a cancellation Between 12 hours - 36 hours before the scheduled event start time the Client may reschedule the event within the same calendar year. The full payment must be paid by the original event date but will be held as a credit for the new date. The Client may reschedule 1 time for weather without incurring any additional charges. We require that all Client pets be confined prior to our arrival and during the event. Our animal's health and well-being is our top priority. We reserve the right to refuse service and/or end an event early if we feel our animals are overly stressed or endangered.